Managed Support
Managed AI Support (monthly)
Ongoing improvements, monitoring, prompt/knowledge updates, and user enablement, without building a full internal AI team.
| Support tier | Includes | Best for | Cadence |
|---|---|---|---|
| Care | Monthly check in, prompt/KB maintenance, minor fixes, light reporting | 1 to 2 workflows | Monthly |
| Grow | Biweekly cadence, continuous improvements, user office hours, monitoring | 2 to 5 workflows | Biweekly |
| Operate | Weekly cadence, SLA options, governance reviews, backlog delivery | Multi team rollout | Weekly |
What you get every month
Reliability
Monitoring checklist + issue triage + fixes.
Continuous improvement
Backlog delivery to keep impact growing.
Governance
Review controls, approvals, and policy alignment.